Privacy Policy

1. Introduction

At Rawlinsons ("we", "our", or"us") your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our web application ("Service"). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Service.

2. Information We Collect

We may collect and process the following types of personal information:

• Account Information: Name, email address, phone number, and password.
• Workspace and Team Information: Data related to workspaces, teams, and collaboration activities.
• Payment and Billing Information: Payment details, billing address, and transaction history (processed via Stripe).
• Product Purchase Information: Orders for physical and digital products.
• Subscription Information: Data related to subscription services and premium access.
• Communication Preferences: Your preferences for receiving marketing and service-related communications.
• Usage Data: Information about your interactions with our Service, including log data, device information, and IP addresses.

3. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our Service.
• To process transactions, including payments for products and subscriptions.
• To manage workspaces, teams, and collaboration features.
• To communicate with you regarding updates, promotions, and support.
• To comply with legal and regulatory requirements.
• To prevent fraud, security breaches, and other malicious activities.

4. Sharing of Information

We do not sell your personal information. However, we may share your data with third parties in the following circumstances:

• Payment Processing: We use Stripe to process payments.
• Accounting & Invoicing: We share relevant transaction data with Xero for accounting purposes.
• Marketing & Communications: We use Mailchimp to manage email communications and marketing campaigns.
• Legal Obligations: If required by law, we may disclose your information to authorities or regulators.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a third party.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

• To access, correct, or delete your personal data.
• To withdraw consent for marketing communications.
• To restrict or object to certain data processing activities.
• To lodge a complaint with a data protection authority.

To exercise your rights, please contact us at orders@rawlhouse.com.

7. Retention of Data

We retain personal data for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Rawlinsons Publishing,
16 Tanunda Dr, Rivervale WA 6103
orders@rawlhouse.com
(08) 9424 5800